Email Etiquette

3 Things to Remember

• Proof Read
• Be Efficient
• Be Polite

Subject Line

• Refers to Topic of Email
• Short and Concise
• Is Not Left Blank

Email Heading

• Email Heading: Greeting of the email
• Dear Elmer,Hi Elmer!
• Hi Elmer!
• To whom it may concern:
• Hi Elmer, ***

Dear Elmer,
Most Common

Hi Elmer,
Casual; Used to Reply

To whom it may concern:

• Very Formal
• Used when unsure who you are emailing

Hi Elmer!
Very Casual!! Fun!!

Body of Email

Body of Email

• Let the person know why you are emailing them
• (Be Efficient)
• Provide details as needed

Body Of Email

• Don't overdo it
• Don't go on and on ......
• Do get to the point
• Do keep it moving

Email Closing

• New line
• Inviting
• Appropriate

Closing

• Thank you Elmer,
• Sincerely,
• I look forward to hearing from you.

Name

• Elmer
• Elmer Smith

Oops!

• Plz dnt mispel wordz
• It macks it harder two read.
• Dubble check you're work

GMAIL
Business world says this is most professional email account
firstlast@gmail.com

To Know

• RE: Reply
• FWD: Forward
• Reply All
• CC/BC

Reply (RE)

• Reply to sender
• Two way conversation
• Reply All: Replies to all people who received email

FORWARD (FWD)

• Sending email on to another person
• Can still CC or BC, change title of email, etc.
• NEEDS INFORMATION W/ FORWARD!!!

Carbon Copy (CC)

• Sends the same email to an additional person
• Ex) CC: Boss
• The person who receives it sees when there is a CC.

Blind Copy (BC)

• You don't want receiver to know you have also sent this to someone else.

PRACTICE

• When is a time you would BC someone?
• If you are CC'd in an email should you reply? Why?
• Why would you forward an email?

Yours Sincerely/ Yours Faithfully

• Yours Sincerely is short for "I am yours sincerely," and it wouldn't make much sense to say this to someone you don't know well enough to address by name.
• Yours Faithfully is short for "I remain your faithful and obedient servant," which is not as emotionally intimate, and thus more appropriate to use when referring to persons with whom you're not familiar.

Enclose/ Attach

• enclosed means, inside an envelope, a body of text; e.g., Please find enclosed ...
• attached means, separate, joined/added to, outside the envelope, stapled or paperclipped to the main page; e.g., Please find attached ...

With e-mail, use enclosed if the document is inside the body of the e-mail message, and use attached if the document is not inside the body - is added as an .