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DownloadGo Live

online support

Published on Jul 06, 2016

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PRESENTATION OUTLINE

1.

Online Support: What & How

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5.

Accessibility

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6.

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8.

drop-ins

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9.

Online Drop-ins

  • Mon - Fri/Sat?
  • 12:00-14:00; 17:00-19:00?
  • Who can do it?
  • How to promote it?
  • Potential problems?
  • Any other issues?
10.

individual consultations

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11.

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  • Similar to KG Skype 1:1s
  • Same procedure as F2F 1:1s
  • Do we create online 1:1s or convert F2F 1:1s when requested?
  • Who can do it?
  • How to promote it?
  • Potential problems?
  • Any other issues?
12.

workshops

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13.

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  • Screencast our workshops
  • Every one so all our voices are heard?
  • Screencast training session by an IML Learning Technologist or our very own David Sotir?
  • How to promote it?
  • Potential problems?
  • Any other issues?

Joseph Yeo