How to Analyze a Case

Analysis

Thinking, not reading is key.

Types of Cases

• Problems
• Decisions
• Evalutations
• Rules

Problem

• Definition of the problem.
• Explanation (cause)
• Solution

Decisions

• Decision options
• Decision criteria
• Relevant evidence

Evaluations:
"From the perspective of manager, do you agree with decision?

Rules

• Type of information needed
• Appropriate rule to furnish that information
• The correct way to apply the rule
• The data necessary to execute the rule

Case Analysis

Analysis

• Goal of analysis
• Point of view
• Hypothesis

Thinking in Cases

Writing/Speaking

• Situation
• Questions
• Hypothesis
• Proof and Action
• Alternatives

Problem > Decision > Evaluation