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PRESENTATION OUTLINE

THE RITZ-CARLTON ABAMA

LOCATED IN TENERIFE, SPAIN
Photo by soulrider67

CONCEPT 1: DEMAND, WANT, NEED

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Demand
Appeals to the core value of “demand.”

- Luxury 5star stays and experience

- Brand

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Core Value: Want

Appealing to personal preference.
-Privacy

E.g night swimming

Photo by kevin dooley

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Core Value: Need
-For business groups (meeting spaces)
-Areas to sleep,water
-Basic Food and beverage

Photo by jted

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CORE CONCEPT 2

  • Tangible products
  • Service
  • Experience

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HOSTING

  • Weddings
  • Meetings
  • Parties
  • Group events
  • Family trips

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CORE CONCEPT 3 & 4

VALUE + COST OF PRODUCT + SATISFACTION...RELATIONSHIP MARKETING

CORE CONCEPT 5

GOODS AND SERVICES

CUSTOMER DRIVEN STRATEGY

  • What they are offering
  • What the customer needs
  • The market place offering
Photo by zilverbat.

BY TANYA, SUE & SIFRA

Photo by Hanny Naibaho