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Challenges

Published on Nov 23, 2015

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PRESENTATION OUTLINE

1.

SERVICE DELIVERY MANAGER

WHAT ARE THE CHALLENGES?
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2.

SUMMARY OF CHALLENGES

  • Witnesses and Victims
  • Volunteers
  • Other Agencies
  • Targets
  • Personal
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3.

WITNESSES AND VICTIMS

  • State of mind
  • Trust
  • Diversity and equality
Photo by Leonrw
4.

VOLUNTEERS

  • Recruitment
  • Retention and motivation
  • "Attitude Is Caught Not Taught"
Photo by dbtelford
5.

VOLUNTEERS

  • Data Protection
  • Adapting to change
  • Co-ordinating the team
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6.

AGENCY WORKING

  • Sharing information
  • Building relationships
  • Mistakes
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7.

TARGETS

  • Importance and ownership
  • Promotion of services
  • Funding
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8.

PERSONAL

  • Managing workload
  • Adhering to standards
  • Hit the ground running
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9.

......YOU MUST SET YOURSELF ON FIRE" ARNOLD H. GLASGOW

"SUCCESS ISN'T A RESULT OF SPONTANEOUS COMBUSTION......
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