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Cat Catter

Published on Nov 18, 2015

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PRESENTATION OUTLINE

Cat Catter

Hannah Yao
Photo by Clare Ann

Summary

  • $40,000 revenue
  • $21,000 net income
  • Products mostly made by hand
  • Client base through emails and referrals
Photo by Ondablv

Places to Improve

  • Website with shopping cart to organize sales
  • Change wholesaler to a place nearby Seattle, WA
  • Minimize loss through backordered inventory and shipping cost
Backordered items are your best sellers, prepare more for selling these items.

Backordering leaves a bad impression

Tell customer how many items are still in stock to prevent backordering

Minimize shipping cost by adding shipping to costs. This is typical for online businesses.

-Adding shipping cost will be surprise to past customers. It can also be a feature of your business

-add shipping cost into price of item
-add shipping cost after a year and tell your newsletter base that free shipping will end 1 month before

-FOB destination is good especially if you have backordered inventory

http://hannahyao.wix.com/catcatter

Shipping Cost

  • Keep free shipping cost until next year
  • Slightly increase price of items to reimburse shipping cost
Minimize shipping cost by adding shipping to costs. This is typical for online businesses.

-Adding shipping cost will be surprise to past customers. It can also be a feature of your business

-add shipping cost into price of item
-add shipping cost after a year and tell your newsletter base that free shipping will end 1 month before

Backorders

  • Backorders are best sellers
  • Leaves a negative impression on customers
  • Inform customers of inventory quantity
Backordered items are your best sellers, prepare more for selling these items.

Backordering leaves a bad impression

Tell customer how many items are still in stock to prevent backordering
Photo by Trish Hamme

Marketing

  • Niche market: cat lovers and handmade goods
  • Create an email mailing list
  • Highlight best sellers
  • Make a blog dedicated to cute cats
  • Provide advice for cat care
Emails:
free shipping for $50 +
20% off everything

Advertise themed sales

attracts people to buy items so that they don't miss a sale

add to referrals: get free shipping by sharing or liking an item on Facebook or following tumblr
OR get 5% off

Tumblr: when gaining new followers, you find more cat lovers that may be interested in your products

encourage others to send you their pictures of cute cats to build a good relationship between client and business

-give tips on cat care
What
Photo by play4smee

SWOT Analysis

Photo by Kacper Gunia

Partner with Lee Chandler!

  • We will help you...
  • Make long term & short term plans
  • Build your website & explore other innovative options
  • Increase profits
  • Guide even more people to love cats!
Reassess your fixed and variable costs
- some raw materials can be reused

Photo by Michael_CH