My 6 Months @ConsumerTrack

Published on Jan 13, 2016

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PRESENTATION OUTLINE

CULTURAMA

my 6 months @ConsumerTrack
Photo by tonyboytran

CONSUMERTRACK = OPPORTUNITY

What is ConsumerTrack?

Six months ago I had just graduated USC with dual masters in Organizational Behavior and Economics. I had been working for an HR consulting company and was handling HR Operations for 5,000 employees.

The work environment was awful. I felt like a slave. On my hour commute to the office everyday I was in tears because I just hated my job. I had left my family, my friends, and my cozy job at Google to switch careers so that I could do something meaningful – create happy work environments for people. But after everything I had sacrificed and the student debt I had taken on, I wasn’t creating happy work environments in fact, my company was taking advantage of employees and the 2 other HR people I worked with prided themselves whenever they got a chance to screw over the very employees we served. It was my worst nightmare.

Photo by just.Luc

I had to take action. I had to make my own light at the end of the tunnel. I started applying for jobs. I gave up my dream to stay and work in Manhattan Beach. Because... what is the statistical probability that I would find my dream job in the zip code that I wanted? I opened my search and landed a job in SF. Yes! I excitedly called my family to share the news. I was leaving the soul sucking company. The same day I got the verbal job offer, something else happened that would change everything.

Photo by Antimidia

An hour after hanging up the phone, in which I gladly accepted the position in SF, I checked my email and had a message in my Linkedin account, from the president of a company, on the border of Manhattan Beach, he had a position in HR available. “What? Really? This is too much” I thought. I replied, “Thanks but I am in final rounds with another company.” But ConsumerTrack was ready to meet me the very next day so I left work early to meet with Jeff and Brett. The interviews were refreshing and within a few days I had to call to inform my family that I would not be moving back to the Bay Area. I was staying in Manhattan Beach to be the People & Culture Manager @ConsumerTrack.

Photo by DaniThompson

Over the past 6 months I have been given the opportunity to do some really cool things. I get to use all 3 of my degrees (undergrad in Business Communications) for the projects I work on – Training & Development, Branding & PR, Team Building & Events, Rewards & Recognition, Organizational Effectiveness and Corporate Communications – that help to create a happy, healthy and productive work environment.

Photo by Neal.

People & Culture

I am living my passion and loving my career. One thing that I have learned along my journey is that the meaning of life is connection and relationships. I have had amazing opportunities to build connections and relationships @ConsumerTrack with people who are working towards #greatness. Here are some of the highlights from over the last 6 months…

Training & Development

Photo by eilonwy77

I revamped and now manage the Buddy Program. I opened up the list of "buddy ready” people. I developed the Buddy Certification Training Program and have certified 17 buddies.

I was also given the opportunity to revamp Orientation Training. Within the second week of working at ConsumerTrack, I trained my first employee and have since trained and on-boarded 15 new employees (out of the 34 brought on in 2014).

I brought in an Ergonomics trainer, Charissa Shaw.

I trained the company on:

I trained our managers on the art of recognition

I created a guest speaker list

and created ConsumerTrack University

Branding & PR

Photo by Travel 2.0

I wrote 4 blogs

2 press releases

created 2 wikipedia pages

I increased our

  • Glassdoor score to 4.2
  • page views by 200%

attended 2 Silicon Beach networking events

booked a speaking engagement for Jeff at Innovation Week LA

published 2 articles

joined 4 professional associations

Team Building & Events

Photo by pennstatenews

I planned and hosted 11+ events including: a few happy hours, breakfasts and a buddy adoption event...

Soccer & S'mores Beach Bonfire

our 10th annual company picnic

a beer pong tournament

a Dodger Game

Oktoberfest

a Halloween Party

a Thanksgiving Potluck

and holiday party

Rewards & Recognition

Recognition

  • created an annual recognition program
  • awarded 60 trophies
  • hosted 2 raffles
  • and handed out 10 prizes

Organizational Effectiveness

Photo by trontnort

developed and administered my first employee engagement survey

Corporate Communications

Photo by Stéfan

created and published 5 monthly newsletters

created dozens of flyers

and sent hundreds of culture emails

Photo by kristiewells

Other Awesome Culture Projects

I created an ergonomics program

I created an annual recognition program

I applied for 4 business awards

I conducted 27 culture interviews 

Photo by EarthTouch

Helped design the conference rooms

I created a Mother's Room

I created a People & Culture Handbook

I hired a public speaking coach and attended a handful of sessions and a public speaking intensive workshop

but most of all...

I created

connections

and friendships

for a lifetime

#opportunity

dream bigger @ConsumerTrack
Photo by mayeesherr.

the end

celine foord

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