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CRW Digital Roadmap 8/1/15

Published on Nov 18, 2015

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PRESENTATION OUTLINE

CRW Digital Roadmap

Status 08/01/15

Local/Organic

  • Position 2 for "hood river wine tasting"
  • 6 new citations
  • Julie responding to new reviews;)
  • Added new categories
  • Updated to Local Phone Number (still need to change footer from 800#)
  • Reviewing Vin65 Platform

Local/Organic Success Metrics

  • Local: 16K Impressions (13.7K Impressions July 11.4K June)
  • Organic: 2,762 Visits/Flatlined from 2,751 Visits up 23.14% 2,751 vs 2,234
  • Local Citations: 85% complete (35% complete when we started, 70% June)
Photo by mikeshelby

Local/Organic Success Metrics

  • Local: 16K Impressions (13.7K Impressions July 11.4K June)
  • Organic: 2,762 Visits/Flatlined from 2,751 Visits July
  • Local Citations: 85% complete (35% complete when we started, 70% June)
Photo by mikeshelby

Local/Organic Next Steps

  • Submitted fix of hack request to Search Console (formerly Google Webmaster Tools)
  • Recommending platform move to Vin65

User Experience

  • Remove hacked pages
  • Review password protocol
  • Blogs for July about the winery, adding CGAVA Awards post August 5
Photo by John-Morgan

User Experience Success Metrics

  • Aligning tasting room experience with online
  • Vin65 platform move would integrate online, tasting room, wine club and other CRM efforts
Photo by John-Morgan

User Experience Next Steps

  • Vin65 review
Photo by John-Morgan

Blog/PR/Content

  • Updated Editorial Calendar
  • Waiting on Press Release for Vin65 or launch now?

Blog/PR/Content Success Metrics

  • Need answers back from Michael S., interview questions sent for Lonnie W.
  • Posts consistent, building community
  • Review Q4 Editorial Calendar with Julie

Blog/PR/Content Next Steps

  • Need community manager
  • Would love other writers/contributing authors from staff
  • Maybe it's time in the Fall for an on-site meeting with tasting room folks

Revenue/Tasting Room

  • Vin65 would also resolve that we have no insight from analytics through the funnel to conversion/purchase
Photo by mediageek

Revenue/Tasting Room Success Metrics

  • Need data from Julie & OrderPort
  • Any tasting room data updates? (we are killing it in our local listings, impressions were at 500 in Dec and now at 16K, growing about 20% per month)
Photo by mikeshelby

Revenue/Tasting Room Next Steps

  • 5 more citations
  • Encourage reviews in tasting room
  • Move from position 2 to position 1 for 80% of top queries
Photo by mediageek

Revenue Next Steps

  • Increased focus on product search (resolved with Vin65)
  • Add product monthly map to editorial calendar
  • PR with bit.ly link to gauge response rate
Photo by Jing a Ling

Brand/Community Management Next Steps

  • Designate Community Manager
  • Responsible for daily social brand engagement
  • Product plan in place that continues to drive revenue to red wines
  • Increased focus on FB
Photo by John-Morgan

CRW Digital Roadmap Sept Meeting Deliverables

  • Improve local listing and move top queries from position 2 to position 1
  • PR inclusion/pick up & review (now or post Vin65 re-platforming?)
  • Revenue connected in GA (resolved with Vin65 or need to keep on OrderPort)