BENEFITS

PPT TASK M1/D1

• Pick a site from P3: intro, 5 benefits and conclusion
• Create a customer profile - add to slide 1
• Select 5 benefits, on each slide:
• What is it and why is it important? (Screenshot if poss)
• Rate it: How well do they do and why do customers value it?

INCREASED BARGAINING POWER

OPPORTUNITIES FOR LOWER COSTS

GREATER SUPPLY CONVENIENCE

IMMEDIATE ONLINE SALES

DIGITAL COMPLAINTS

CHAT ROOMS (POOL CUSTOMER EXPERIENCE)

BETTER PRICES (MIDDLE MAN REMOVED)

NO SALES PRESSURE

COMPREHENSIVE AND UP-TO-DATE PRODUCT INFORMATION

EASIER TO CANCEL (NO PERSON TO PERSON ISSUES)

MORE LEISURE TIME

FLEXIBILITY

OPPORTUNITIES TO COMPARE AND SELECT PROVIDERS