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Hospitality And Tourism Career Cluster

Published on Nov 19, 2015

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PRESENTATION OUTLINE

HOSPITALITY AND TOURISM CAREER CLUSTER

RESTAURANT COOK
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TASKS

Season and cook food according to recipes or personal judgment and experience.

Bake, roast, broil, and steam meats, fish, vegetables, and other foods.

Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.

KNOWLEDGE


Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Photo by Orethorn

SKILLS


Coordination — Adjusting actions in relation to others' actions.

Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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ACTIVITIES

Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

CONDITIONS

Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?

Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?y
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INTERESTS

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

RELATED JOBS

Cooks, Fast Food

Cooks, Institution and Cafeteria Bright Outlook

Cooks, Short Order
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EDU.

High school diploma or equivalent

Less than high school diploma

Some college, no degree
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JOB OUTLOOK

Employment (2012) 1,024,000 employees

Photo by Gabriel GM

SALARY

Median wages (2013)
$10.65 hourly, $22,160 annual
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HOSPITALITY AND TOURISM CAREER CLUSTER

TRAVEL AGENT
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TASKS

Collect payment for transportation and accommodations from customer.

Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.

Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
Photo by srgpicker

KNOWLEDGE

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Photo by Orethorn

SKILLS

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking — Talking to others to convey information effectively.

Service Orientation — Actively looking for ways to help people.
Photo by jamienadel

ACTIVITIES

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Communicating with Persons Outside
Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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CONDITIONS

Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Telephone — How often do you have telephone conversations in this job?

Electronic Mail — How often do you use electronic mail in this job?

INTERESTS


Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
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RELATED JOBS

Customs Brokers Bright Outlook

Loan Officers

Tax Examiners and Collectors, and Revenue Agents
Photo by anieto2k

EDU.

High school diploma or equivalent

Post-secondary certificate

Some college, no degree

JOB OUTLOOK

Employment (2012) 73,000 employees
Projected growth (2012-2022) Decline (-3% or lower)

SALARY

Median wages (2013) $16.60 hourly, $34,530 annual
Photo by Sandy & Co.