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Slide Notes

DownloadGo Live

Online Community

Published on Nov 20, 2015

Before you start your online community project, get these ducks in a row first.

PRESENTATION OUTLINE

Online Community

Getting your ducks in a row

Goals

Establish goals & metrics--what does success look like?
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Internal resources

Content creation, IT, support reps
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Department champions

You can't go it alone
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Budget

There is no free platform--your time is worth $$
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Legal buy-in

Don't let them derail you at the end
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Playbook & guidelines

What are your rules of the road?
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Escalation procedures

Prepare in advance for challenges
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Platform

Choose a technology that suits your goals
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Core founding team

Gather your seed members before launch
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Editorial calendar

Keep the community fresh & dynamic
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Get these ducks in a row before you start your online community & it will go swimmingly.