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Problem Solving

Published on Nov 20, 2015

A reminder about the 8 problem solving steps in Lean (popularized by Toyota).

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PRESENTATION OUTLINE

1.

8-STEP

PROBLEM SOLVING
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2.

STEP 1

CLARIFY THE PROBLEM
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3.

STEP 2

BREAKDOWN THE PROBLEM
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4.

STEP 3

SET THE TARGET TO BE ACHIEVED
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5.

STEP 4

THINK THROUGH TO THE TRUE CAUSE
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6.

STEP 5

DEVELOP COUNTERMEASURES
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7.

STEP 6

SEE COUNTERMEASURES THROUGH
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8.

STEP 7

EVALUATE BOTH RESULTS AND PROCESSES
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9.

STEP 8

MAKE SURE GOOD RESULTS TAKE HOLD
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Darrell Damron