Pubcon Masters Snapchat PR Secrets 2017 by Lisa Buyer

Published on Jun 27, 2016

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PRESENTATION OUTLINE

Snapchat PR Secrets

2018 Essentials for Brands 
Photo by DavidSandoz

Snapchat PR Secrets

2018 Essentials for Brands 

Agenda

  • History
  • Why Snapchat Today?
  • Snapchat for Brands
  • Snapchat Trends
  • Measuring
  • Influencer Marketing
  • Geofilters, Ads & PR Hacks
  • Top 10+ Things to Do Right Now
Photo by tedmurphy

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Thank you @CathyHackl - Follow her!

Background Check

  • Launched in 2011 under name Picaboo
  • Communication with short-lived "disappearing" photos
  • From Founder Evan Spiegel's living room
  • Original Concept: Communication with short-lived "disappearing" photos
  • Primary Audience Gen Z and Millennials
This is a great infographic from delmondo on the history of Snapchat http://delmondo.co/infographic-snapchat-year-review/
Photo by yukop

2013
Facebook Tried To Buy Snapchat For $3B In Cash.

Millennials would rather delete their main calling app than Snapchat


Millennials hate calling on the phone so much that they'd rather delete their main phone app altogether than lose Snapchat.

That's according to a new study from LivePerson, which surveyed 3,000 US smartphone users ages 18 to 65.

Some of the results weren't very shocking — most people prefer texting to calling — but somewhat surprising is the demise of the traditional "Phone" app, even among older generations.
http://www.businessinsider.com/millennials-snapchat-phone-app-2016-9?utm_so...

What if you could go back and see that memory the way you experienced it?
Enter: Spectacles


Millennials hate calling on the phone so much that they'd rather delete their main phone app altogether than lose Snapchat.

That's according to a new study from LivePerson, which surveyed 3,000 US smartphone users ages 18 to 65.

Some of the results weren't very shocking — most people prefer texting to calling — but somewhat surprising is the demise of the traditional "Phone" app, even among older generations.
http://www.businessinsider.com/millennials-snapchat-phone-app-2016-9?utm_so...

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Millennials hate calling on the phone so much that they'd rather delete their main phone app altogether than lose Snapchat.

That's according to a new study from LivePerson, which surveyed 3,000 US smartphone users ages 18 to 65.

Some of the results weren't very shocking — most people prefer texting to calling — but somewhat surprising is the demise of the traditional "Phone" app, even among older generations.
http://www.businessinsider.com/millennials-snapchat-phone-app-2016-9?
utm_source=Delmondo+General&utm_campaign=e24b6e9f80-Delmondo_Newsletter&utm_medium=email&utm_term=0_df0aa02bca-e24b6e9f80-309618461

https://techcrunch.com/2016/09/24/more-than-just-specs/

2017

  • IPO Announced
  • Toyota 1st car brand to use Spectacles
  • Facebook introduces Snapchat inspired features
  • Today:166 million daily users who use the messaging app for 20-30+ minutes per day.
  • Instagram clones Snapchat with Instagram Stories

2017 Trend
Images, tapping and augmentation are poised to replace typing.

Photo by fumi

This Just In!
External link sharing could make Snap into a legitimate source of referral traffic

Photo by fumi

The Evan-olution of Snapchat Tools

  • Links aka "Paperclips"
  • Backdrops
  • Voice Filters
  • Design a Custom Geofilter from Your Phone!
  • Snap Maps
  • Customized Stories
  • Watch a local basketball game right from your app!
Photo by epredator

What Happened?

BUT...

Snapchat is the preferred social media platform for 47% of teens using the platform – up 12% year-over-year. - Piper Jaffray

Brands on Snapchat

Photo by JD Hancock

Brands

  • Local businesses
  • Large brands
  • Celebrities
  • Personal brands
Photo by llasram

Why?

  • REACH Gen Z and Millennials audience
  • Publicity/Branding
  • Influence
  • Storytelling
  • News
  • Customer service? Yes.
  • Advertising.
  • Events
Photo by Lotus Carroll

Customers feel like they’re ONE with the brand.

Brand Love Fest

Eyeballs

"Behind-the-scenes videos that show workers prepping the food are most popular."
Marketing Manager
Lemonade Restaurant Chain

Brand Trends

  • Takeovers
  • Promotions
  • Behind the scenes
  • Filters
  • Sponsored Lenses
  • Ads
Add audience spotlights
Add discounts?
Add Q&A
Add "Make your own ending"
Here are more: Raising Awareness, Announcing new products, HR Need a new hire?, Promoting new collections/products/services http://www.convinceandconvert.com/social-media-case-studies/5-creative-ways...

Brand Trends

Cross Promote Offline and Online. 

Measuring

This is where Snapchat gets tricky
Photo by photomassacre

ROI Not as Tangible

Compared to Other Social Networks
Photo by crazydean

Measure

  • Total Unique Views
  • Total Story Completions
  • Story Completion Rate
  • Screenshots
  • Length - long or short?
Add Open Rate?

Metrics School

  • Open Rate - aim for 50%
  • Completion Rate - aim for 95%
  • Follower Growth - use all offline and cross social opps, deep urls etc
What is cross social opps? Do you mean Cross promote on other social networks?

Brands for Inspiration

  • @mashable
  • @UF1853
  • @ns4collin
  • @warbyparker
  • @grubhub
  • @sourpatchkids
Taco Bell?
JustinKan is my favorite!

Snapchat Pros

  • @NickCicero
  • @GaryVee
  • @MPlato
  • @Shonduras
Photo by Thos003

“We are not the sum of everything we have said or done or experienced or published—we are the result...

We are who we are today, right now.”
— Evan Spiegel, CEO of Snap Inc.

How do you think brands can use Snapchat for social media marketing?

Photo by Travis Estell

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Snapchat Influencers

  • @Ginicanbreathe
  • @ShaunAyala
  • @CyreneQ
  • @Tristantales
  • @CalebMaddix
  • @Operamericano
  • @JedRecord
  • @iSocialFanz

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A Geofilter in Times Square for 8 hours (12-8p.m) today would cost your brand only $929

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Purchase a stylus pen and use drawing tools and use the zoom feature http://www.bestbuy.com/site/adonit-jot-script-2-evernote-edition-fine-point...
Use close up video
Add a soundtrack to Snapchat to tell your story.

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Editorial Calendar

Failing to plan is planning to fail. 
"Failing to plan is planning to fail"

Breaking News

on Snapchat Before Your Own Property

Forbes used Snapchat to reveal part of its “30 under 30” list of 600 influential entrepreneurs

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GEOFilters

for Brands, Events, AND You 

Online or ...

Desktop AND Mobile

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14 Things

You Can Do Right Now
Photo by xiaming

1. GeoFilters

Community, Personal, or Business 

2. Editorial Calendar

Snaplytics has a free one 

3. Claim your Username

4. Cross Promote

5. Cross Purpose

6. Snaplytics Free Trial

7. Analyze Competitors

Do this on Snaplytics for Free 
Photo by ntr23

8. Follow @NickCicero

“There’s still a large, highly engaged, + interactive audience on Snapchat, a sizable audience that you can’t reach anywhere else. So for advertisers, still looking to reach consumers under 25, there’s a massive amount of time still spent on Snapchat.."
- Nick Cicero

Photo by Baim Hanif

9. Join the Conversation

10. Buy Spectacles

11. Website Snapcode

New 2017 Feature - Basically a QR Code 

12. YouTube Playlist

Create one for your favorite stories 

14. Context Cards

Get customers to share stories on your business story 

Context Cards can feature things like:

📝 Reviews from critics and customers
🗺️ Directions to the venue
🕑 Hours of operation
📞 Phone numbers to contact
🚕 Rides from ride-sharing services
🍽️ Reservations at restaurants
🌐 Websites for more information
👻 More Snaps from around that area

@LisaBuyer

Thank you and see you in a snap
I created a duplicate slide of this and added your snapcode

@LisaBuyer

Thank you and see you in a snap
I created a duplicate slide of this and added your snapcode

Sources

  • Mary Meeker 2017 Internet Trends
  • Nick Cicero/Delmondo
  • Snaplytics
  • Snap
  • Piper Jaffray
  • Tech Crunch

Lisa Buyer

Haiku Deck Pro User