Reflective Feedback Using BDA/RIME in Clinical Settings

Published on Nov 19, 2015

This presentation outlines the essential components of engaging learners (medical students or residents) in reflective feedback conversations, a model developed by Cantillon & Sargeant (2008). The presentation promotes a unique application of this model by integrating BDA (Vacca & Vacca, 2008) and RIME (Pangaro, 1999) to structure teaching and anchor formative feedback. Author: Karen Spear Ellinwood, PhD, JD, EdS, Director, Faculty Instructional Development, Residents as Educators Program; Assistant Professor, Department of Obstetrics and Gynecology, University of Arizona College of Medicine.

PRESENTATION OUTLINE

Using BDA/RIME

for Teaching & Feedback in Clinical Settings
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Karen Spear Ellinwood, PhD, JD, EdS

Director, Faculty & Resident Instructional Development

Key Concepts

  • Clinical Teaching Strategies (BDA, RIME)
  • Reflective Feedback Conversations

What is BDA?

  • BEFORE, DURING & AFTER patient encounters or other clinical experiences
  • Promotes student and instructor reflection on learning/teaching
  • Structures your approach to teaching in clinical settings
Vacca RT and Vacca JL. Content Area Reading: Literacy and Learning Across the Curriculum. Boston: Pearson Publishers; 2005.
Photo by Army Medicine

What is RIME?

  • Practice of medicine is the integral performance of (at least) four roles
  • Reporter-Interpreter-Manager-Educator
  • Describes behaviors, skills & attitudes defining each role
  • Guides learner expectations and anchors formative feedback
Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

RIME

See, Pangaro (1999)
Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

BEFORE
Establish or clarify expectations for the learner's role in this clinical encounter

Vacca RT and Vacca JL. Content Area Reading: Literacy and Learning Across the Curriculum. Boston: Pearson Publishers; 2005.

Ask yourself: What do I want the learner to learn or be able to do by participating in this encounter?

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Ask yourself: How could the learner participate in the encounter to accomplish this objective?

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Ask yourself: How could I support the learner's achievement of the objective?

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a Reporter?

Should the learner act as
Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

An Interpreter?

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.
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A Manager?

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

An Educator?

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

DURING - Observe performance of role, when possible, and guide as needed

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Guidance During Clinical Encounters

  • Interrupt, as needed
  • Demonstrate HOW
  • Explain WHY or Verbalize your thinking process
  • Enable PRACTICE
  • Confirm COMPREHENSION

AFTER - Invite self-assessment, questions, analysis of how and why, examine team interaction and...

Offer Formative Feedback

Reflective Feedback Conversations (Cantillon & Sargeant, 2008)
Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.

Ende J. Feedback in Clinical Medical Education. JAMA 250(6); 1983.

Hewson M, Little M, Giving Feedback in Medical Education; J Gen Intern Med. 1998 February; 13(2); 1998.

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

Schön D. The reflective practitioner: How professionals think in action. NY:Basic Books; 1983.

Schute VJ. Focus on Formative Feedback. Review of Educational Research March 78:153-189; 2008.

ANCHOR feedback to expectations established BEFORE/DURING encounter

Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.
Photo by Travis S.

Example: If the learner acted as a REPORTER, describe the specific behaviors that demonstrated how the learner performed this role.

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

EXAMPLE: You did a great job with the patient interview. The patient reported diarrhea, and your exam showed a rash and joint inflammation. You asked about her diet and history of taking iron and calcium supplements. You decided to add lab requests for calcium and iron levels. Your investigation broadened our differential to include Celiac, a plausible cause for all patient's symptoms. (Image, Nephron@wikimedia, copyleft)

Frame feedback as a conversation

Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.
Photo by Ame Otoko

Encourage student reflection on expectations, performance & WHAT and HOW to improve

Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.

Ende J. Feedback in Clinical Medical Education. JAMA 250(6); 1983.

Hewson M, Little M, Giving Feedback in Medical Education; J Gen Intern Med. 1998 February; 13(2); 1998.

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

Schön D. The reflective practitioner: How professionals think in action. NY:Basic Books; 1983.

Schute VJ. Focus on Formative Feedback. Review of Educational Research March 78:153-189; 2008.
Photo by Foomandoonian

1. INVITE Self-assessment

Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.
Photo by Stefan Baudy

2. RESPOND with Constructive Compliments & Correction

Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.
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3. DESCRIBE Specific, relevant observable behaviors and...

Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.
Photo by andrewgrill

4. PROVIDE strategic (actionable) guidance for improvement

Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.

Remember: It's a conversation. Invite a reply :)

Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.

Untitled Slide

What's helpful?

ACTIONABLE Feedback is helpful.

ACTIONABLE feedback means the student can take action to continue or improve behaviors, skills or knowledge based upon what you have told them.

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Ask yourself?

Could the student take action based upon my feedback?
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So they can continue effective or improve ineffective behaviors.

Tell the learner something specific

Feedback should be HELPFUL - FORMATIVE

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References

  • Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November 337 (7681); 2008.
  • Ende J. Feedback in Clinical Medical Education. JAMA 250(6); 1983.
Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.

Ende J. Feedback in Clinical Medical Education. JAMA 250(6); 1983.

Hewson M, Little M, Giving Feedback in Medical Education; J Gen Intern Med. 1998 February; 13(2); 1998.

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

Schön D. The reflective practitioner: How professionals think in action. NY:Basic Books; 1983.

Schute VJ. Focus on Formative Feedback. Review of Educational Research March 78:153-189; 2008.

Vacca RT and Vacca JL. Content Area Reading: Literacy and Learning Across the Curriculum. Boston: Pearson Publishers; 2005.

References

  • Schön D. The reflective practitioner: How professionals think in action. NY:Basic Books; 1983.
  • Schute VJ. Focus on Formative Feedback. Review of Educational Research March 78:153-189; 2008.
Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.

Ende J. Feedback in Clinical Medical Education. JAMA 250(6); 1983.

Hewson M, Little M, Giving Feedback in Medical Education; J Gen Intern Med. 1998 February; 13(2); 1998.

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

Schön D. The reflective practitioner: How professionals think in action. NY:Basic Books; 1983.

Schute VJ. Focus on Formative Feedback. Review of Educational Research March 78:153-189; 2008.

Vacca RT and Vacca JL. Content Area Reading: Literacy and Learning Across the Curriculum. Boston: Pearson Publishers; 2005.

References

  • Hewson M, Little M, Giving Feedback in Medical Education; J Gen Intern Med. 1998 February; 13(2); 1998.
  • Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.
Cantillon P, Sargeant J, Teaching Rounds, Giving Feedback in clinical settings. BMJ; November337 (7681); 2008.

Ende J. Feedback in Clinical Medical Education. JAMA 250(6); 1983.

Hewson M, Little M, Giving Feedback in Medical Education; J Gen Intern Med. 1998 February; 13(2); 1998.

Pangaro LN. A New Vocabulary and Other Innovations for Improving Descriptive In-Training Evaluations. Academic Medicine 74:11 (November); 1999.

Schön D. The reflective practitioner: How professionals think in action. NY:Basic Books; 1983.

Schute VJ. Focus on Formative Feedback. Review of Educational Research March 78:153-189; 2008.

Vacca RT and Vacca JL. Content Area Reading: Literacy and Learning Across the Curriculum. Boston: Pearson Publishers; 2005.

References

  • Vacca RT and Vacca JL. Content Area Reading: Literacy and Learning Across the Curriculum. Boston: Pearson Publishers; 2005.