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Servant Leadership

Published on Jan 26, 2016

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PRESENTATION OUTLINE

Servant Leadership

Killian Gutierrez, Stephanie Leeth, and Emily Richey - Purdue University
Photo by murdocke23

What is Servant Leadership?

Stephanie

“The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.

The difference manifests itself in the care taken by the servant-first to make sure that other people’s highest priority needs are being served. The best test, and difficult to administer, is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society? Will they benefit or at least not be further deprived?

A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. While traditional leadership generally involves the accumulation and exercise of power by one at the “top of the pyramid,” servant leadership is different. The servant-leader shares power, puts the needs of others first and helps people develop and perform as highly as possible.
Photo by Hryck.

What is

Listening

Do people believe that you want to hear their ideas and will value them?
Kdog
Photo by Philippe Put

Empathy

Do people believe you'll understand what's happening in their lives and how it affects them?
The servant leader strives to understand and empathize with others. People need
to be accepted and recognized for their special and unique spirits. One assumes the good
intentions of co-workers and colleagues and does not reject them as people, even when
one may be forced to refuse to accept certain behaviors or performance. The most
successful servant leaders are those who have become skilled empathetic listeners.

Healing

Do people come to you when the chips are down or when something traumatic has happened in their lives?

Kswizzle
Photo by Päivi Vesala

Awareness

Do others believe you have a strong awareness for what is going on?
Stephanie

General awareness, and especially self-awareness, strengthens the servant-leader.
Awareness helps one in understanding issues involving ethics, power, and values. It lends
itself to being able to view most situations from a more integrated, holistic position.

As Greenleaf observed: “Awareness is not a giver of solace—it is just the opposite. It is a disturber and an awakener. Able leaders are usually sharply awake and reasonably disturbed. They are not seekers after solace. They have their own inner serenity”

Persuasion

Do people follow your request because they want to as opposed to because they have to?
Kson

Foresight

Do others have confidence in your ability to anticipate the future and consequences?
Stephanie

Closely related to conceptualization, the ability to foresee the likely outcome of a
situation is hard to define, but easier to identify. One knows foresight when one
experiences it. Foresight is a characteristic that enables the servant leader to understand
the lessons from the past, the realities of the present, and the likely consequence of a
decision for the future. It is also deeply rooted within the intuitive mind. Foresight
remains a largely unexplored area in leadership studies, but one most deserving of careful
attention.
Photo by hjl

Conceptualization

Do others communicate their ideas and vision for the organization when you're around?
Special K
Photo by !anaughty!

Stewardship

Do others believe you are preparing the organization to make a positive difference?
https://www.youtube.com/watch?v=632CHpeHYZE

defined stewardship as “holding something in trust for another” (p. xx). Robert
Greenleaf’s view of all institutions was one in which CEO’s, staffs, and trustees all
played significant roles in holding their institutions in trust for the greater good of
society. Servant leadership, like stewardship, assumes first and foremost a commitment to
serving the needs of others. It also emphasizes the use of openness and persuasion, rather
than control.

Growth

Do people believe you're committed to helping them grow & develop?
Stephanie

Commitment to the growth of people:

Servant leaders believe that people have an intrinsic value beyond their tangible
contributions as workers. As such, the servant leader is deeply committed to the growth
of each and every individual within his or her organization. The servant leader recognizes
the tremendous responsibility to do everything in his or her power to nurture the personal
and professional growth of employees and colleagues. In practice, this can include (but is
not limited to) concrete actions such as making funds available for personal and
professional development, taking a personal interest in the ideas and suggestions from
everyone, encouraging worker involvement in decision-making, and actively assisting
laid-off employees to find other positions.

Community Building

Do people feel a strong sense of community in the organization you lead?
The servant leader senses that much has been lost in recent human history as a
result of the shift from local communities to large institutions as the primary shaper of
human lives. This awareness causes the servant leader to seek to identify some means for
building community among those who work within a given institution. Servant leadership
suggests that true community can be created among those who work in businesses and
other institutions. Greenleaf (1977/2002) said:
All that is needed to rebuild community as a viable life form for large numbers of
people is for enough servant-leaders to show the way, not by mass movements,
but by each servant-leader demonstrating his or her unlimited liability for a quite
specific community-related group. (p. 53)
Photo by Choconancy1