Standardized Custodial Training Program

Purpose

• Address the different states of campus maintenance across the district
• Monitor and support new and/or struggling staff
• Provide monitoring instrument for communication to Principals

Research

• Campus walk-throughs were conducted in Fall semester with foreman and Asst. Superintendent for Support Services
• Collaborative meetings with Custodial Supervisor, Foreman, Assistant Superintendent for Support Services
• Needs assessment conducted to identify "Big Rocks"

Discoveries

• Training delivered sporadically
• Lack of follow-up trainings within a structured plan
• Lack of clarity between responsibilities of Head and Assistant custodians
• Guidelines needed
• Campuses in poor condition add to workload of crews from other campuses that have to come in and assist.

Recommendations

• Develop series of bilingual training videos
• Develop guidelines and posters with safety targets & best cleaning practices
• Foreman will share campus maintenance checklist with Principals after each monitoring visit.
• Develop guidelines for responsibilities, HR issues, evaluation process

Accountability

• Share sample letters and memorandums with Head custodians to model documentation standards for employee concerns
• Coordinate shadowing opportunities for crew members needing support
• Use training videos to help struggling custodians improve job performance.

Prioritized Videos - Year 1

• Begin with common areas
• Cafeteria (lifting tables)
• Restrooms (cleaning agents)
• Gymnasiums (floors)
• Libraries & Parent Centers

Training Videos - Year 2

• Floor care
• Shampooing carpets

Next Steps

• Develop 2017-18 professional development timeline - completed
• Reserve training locations - completed
• Set dates and locations to record training videos - completed
• Develop storyboards for each video - in progress
• Foreman will film expectations in training videos - July 24, 2017

Next Steps - continued

• Record narration over videos and edits August 1st
• Share intent of campus maintenance checklist with staff - July 12th
• Share videos and gather feedback week of August 28th
• Recognize high performing crews and spotlight results of best practices October 9th

Tax payers invest in schools construction projects. Proper maintenance of facilities is an essential component of school leadership.