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Systemic Communication

Published on Nov 27, 2015

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PRESENTATION OUTLINE

SYSTEMIC COMMUNICATION

WHAT IS THE RIGHT WAY TO TALK TO YOUR DIRECTS?

"CATCH ME IF YOU CAN"

WRONG WAY NO. 1:
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TOO BUSY TO TALK"

"SORRY GUYS, BUT I'M
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"LESS TALK, MORE ACTION!"

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"THEY WILL FIND A WAY

TO REACH ME IF IT'S SERIOUS"
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ARE YOU EFFECTIVE?

SOUNDS LIKE YOU? YEAH, YOU'RE COOL, BUT
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1. DIRECTS ARE DISENGAGED

SINCE NOBODY NEEDS THEM AND THEIR WORK

2. BAD DECISIONS

YOUR LACK OF INFORMATION LEADS TO

3. FIREFIGHTING

ISSUES DON'T GET RESOLVED ON TIME, HENCE CONSTANT

WELCOME TO...

DOESN'T SOUND RIGHT, DOES IT? BUT THERE'S A SOLUTION!

OPEN DOOR POLICY

WRONG WAY NO. 2:
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"COME IN AT ANY TIME!

MY TIME IS YOUR TIME!"

"WHO NEEDS MINUTES?

EVERYONE IS AN ADULT HERE, RIGHT?"
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ANYTHING YOU WANT!"

"WHAT, AGENDA? UMM... NO, WE CAN CHAT ABOUT

A RECIPE FOR DISASTER

AMUSING, ISN'T IT? BUT AGAIN, IT IS

1. YOU CAN'T CONCENTRATE

WITH ALL THESE PEOPLE COMING IN WITH THEIR ISSUES

2. DIRECTS MANAGE YOU

SINCE THERE IS NO AGENDA OR MINUTES

3. SURVIVAL OF THE FITTEST

WITH EVERYONE TRYING TO REACH YOU, AMONG YOUR DIRECTS IT'S
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SYSTEMIC COMMUNICATION

THE ANSWER IS

4 LAYERS

INSTANTLY, WEEKLY, MONTHLY, BIANNUALLY
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1. INSTANTLY

URGENT ISSUES, FEEDBACK

2. WEEKLY

PROJECT PROGRESS, NOT-SO-URGENT ISSUES

3. MONTHLY

KPI'S, NEXT PROJECT GOALS, SYSTEMIC ISSUES

4. BIANNUALLY

CAREER DEVELOPMENT, ENGAGEMENT, NEXT PROJECTS

REGULAR MEETINGS

USE YOUR CALENDAR SOFTWARE TO SET UP
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AGENDA AND MINUTES

ARE ESSENTIAL! LAST MEETING'S MINUTES IS THIS MEETING'S AGENDA
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THEY HAVE TO COME PREPARED

SINCE THE AGENDA IS ALWAYS KNOWN
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KEEP TO THE SCHEDULE

BUT SET UP AN ADDITIONAL MEETING IF NEEDED
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RESULTS?

TOTAL CONTROL

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ENGAGED EMPLOYEES

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NO INTERRUPTIONS

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SYSTEMIC COMMUNICATION!

WANT TO BE A BETTER MANAGER? START TODAY WITH