Trends
- Technology - 4xC
- Millenial majority
- Streamline & Customize
- Flatter, flexible, diverse, networked, horizontal
- Work, leadership, engagement
Technology - Collaborative, connecting anytime, the Cloud, Communications i.e. social media Allowing people to work faster, anywhere, across the organization - communications push decision-making from the core
By 2020, millenials will make up more than half of the workforce with implications for technology, decision-making, comms, work hours and work location
Traditional programs need to be updated, streamlined, and customized - i.e. templates are only starting points
Professional knowledge work environments - expect opportunity, inclusion, support, recognition - need to align systems with expectations vs focus on $$