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Slide Notes

-Define Conflict: an expressed struggle between at least two interdependent parties who perceives incompatible goals, scarce resources, and interference from others in achieving their goals.
-What relationships of value will we develop over the course of our lives?
-list of conflict styles:
-avoidance
-accomodation
-competition
-compromise
-collaboration
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Published on Dec 10, 2015

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PRESENTATION OUTLINE

CONFLICT RESOLUTION

TEAM ORANGE
-Define Conflict: an expressed struggle between at least two interdependent parties who perceives incompatible goals, scarce resources, and interference from others in achieving their goals.
-What relationships of value will we develop over the course of our lives?
-list of conflict styles:
-avoidance
-accomodation
-competition
-compromise
-collaboration
Photo by mdanys

WHAT IS IT?

"THE PROCESS OF RESOLVING CONFLICT"
-Conflict is basically coming to a compromise between two angry parties.
-"The process of resolving a dispute pr a conflict by meeting at least some of each side needs and addressing their intrests."
-Harvard.edu
"Conflict Resolution." Conflict Resolution. Web. 8 Oct. 2014. .

WHY IT MATTERS

THE IMPORTANCE
-CR is important so that relations with famil, friends, and co-workers stay civil and keeps one happy and stress free
- "Bad relationships can hurt your job performance, your finances, your physical and mental health-even your life span."(two eighty one)
Staley, Constance Courtney, and Regina Lewis. "Building Relationships, Valuing Diversity."Focus on Community College Success. 3rd ed. Boston, Mass.: Wadsworth, 2010. 281. Print.
Photo by Leo Reynolds

HOW CAN YOU RESOLVE?

TECHNIQUES
Different ways to resolve conflict:
-Opportunities to vent frustrations
-Some type of reward system
-Take a step back
-Take a deep breath
-Training in empathy
-Anger management
-Poor communications
Menendez, Cammie Chaumont, and Bobbie L. Dillon. "Workplace Violence: Impact, Causes, And Prevention." Work 42.1 (2012): 15-20. Business Source Premier. Web. 8 Oct. 2014.
Photo by hjl

CONCLUSION

-managing conflict is a choice
-listen, listen, listen
-show you are listening
-avoid poisons(name calling etc.)
-deal with strong emotions in a constructive way
-avoid passive aggressive behavior
-trust in yourself and the other person to resolve the conflict
-know when it is appropriate to seek third party intervention
Photo by bmooneyatwork