As a manager, a good practice is to steer for decision loops that are as small as possible. Even if your organization has a culture of involving management in low order decisions, it’s important to coach your employees to solve problems at the appropriate level. Larry Pendergrass provides some coaching on techniques that will get results in both technology and general business environments.

This presentation also available at www.sdrnews.com, on the SDRNews Roku channel, in the Roku Channel Store (Science and Technology Category), or by channel code SDR12. For more information, you can contact Larry at larry.pendergrass@techzecs.com