Tip 9: Don’t cast blame unfairly.
9. Don’t cast blame unfairly. If there is a problem in the group, begin by asking what you have done (or not done) to contribute to that problem—and what you might do to fix it. If there is conflict, try to work it out through respectful talk with each other (not e-mail, a horrible conflict medium). Try to understand the other person’s point of view as you discuss the issue.