Training Needs Assessment

Objective

• Participants will be able to articulate what a training needs assessment is and its value in the instructional design process.
• Participants will be able to identify the four steps in the training needs assessment process.

Motive:
What is a training needs assessment?
Why is it needed?

Challenges:
Assumptions, change, & clarity

Step 1: Surveillance

Groundwork

• Conversations
• Observations
• Questions
• Problem
• Getting the green light

Step 2: Investigation

Data Collection Methods

• Questionnaire/survey
• Retro-assessment
• Performance assessment- opportunities & gaps

When Training is Not the Answer

Step 3: Analysis

Training Needs Assessment

• Organize the data
• Types of analysis
• Look for themes
• Validate needs
• Determine what can you address
• Training design

Step 4: Report

Needs Assessment Report

• Task not being performed
• Required v. actual performance
• Summary of causes of deficiency
• How the causes were determined
• Recommended training solution
• Cost/benefit analysis
• Final recommendations

Opening the Case File