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Veterinary Practice Emotions Skills

Published on Sep 27, 2023

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1.

Veterinary Practice Emotions Skills

2.

Talking of Emotions .....

Our experience of emotions
3.

What do you want to experience ....

In the Veterinary Practice?
Photo by Ben Robbins
4.

What do you want your Clients ....

to experience in your veterinary practice?
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5.

What do You want your animals to Experience

In the veterinary practice?
Photo by Anusha Barwa
6.

"The Faintest Ink ...

is more powerful than the strongest memory"
Photo by Jess Bailey
7.

Starting points to consider?

  • Timely communication?
  • Talk as if the person is in front of you?
  • Using compassion and understanding before judging?
  • A hug creates connection
  • Allow each person their own "pace of emotions"
  • Use the manners your mum taught you?
Photo by Howdy, I'm HMK

Ian Hainsworth