Todd Whitaker

who determine the quality of a school."

"...have clarity about who they are..."

"...take responsibility for...all aspect of the school."

"...create a positive atmosphere...understand the power of praise."

"...filter out the negatives...share a positive attitude."

"...apply a range of strategies to improve teacher performance."

"...take every opportunity to hire and retain the very best teachers."

"It's quite possible to change a culture. It's even possible to change it quickly..."

"...keep [it] in perspective and focus on the real issues..."

"...structure the change..."

"...loyalty to students and the school..."

"What will my best teachers think of this?"

"Great principals...treat everyone as if they were good."

"...sensitive to their best teachers' needs..."

"...understand the power of emotion to jump-start change."

"...avoid personal hurt and...repair any possible damage."

"...take steps to remove or improve..."

"...follow them consistently as the year progresses."

"Every principal has an impact. Great principals make a difference."