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What is this article about? This article is about how Canadians are mad at Tim Hortons, commentators are claiming that the brand is in trouble and has lost it's connection with the Canadian public. But the Quebeckers remain faithful

Published on Nov 27, 2023

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Article 1: (Tim might be changing but Quebeckers remain faithful)
What is this article about? This article is about how Canadians are mad at Tim Hortons, commentators are claiming that the brand is in trouble and has lost it's connection with the Canadian public. But the Quebeckers remain faithful

How is Quebec unique in this article?
Tim Hortons continues to enjoy a dedicated fan base throughout Canada, with 62% of Canadians consistently choosing to visit its restaurants. A similar trend is observed in Quebec, where 57% of residents regularly patronize Tim Hortons establishments. In terms of brand equity, particularly concerning quality and service, the brand exhibits greater strength in Quebec. Quebeckers, when compared to their counterparts in the rest of Canada, are more inclined to express that the food and coffee quality has either improved or remained consistent. This sentiment extends to their perceptions of service and pricing as well. Tim Hortons is widely regarded as a significant component of Canadian culture, with 70% of Canadians associating the chain with their cultural identity. In Quebec, 68% share this sentiment, with a notable portion indicating that Tim Hortons plays an "important" role in shaping their perception of Canadian culture.

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How can other regions in Canada understand the issue your article explains? Most of what i said on the last slide can answer that question but here is extra info - A favorable view of Tim Hortons is held by just over half (54%) of Canadians, while in Québec, 59% share this sentiment. Interestingly, only 17% of individuals in Québec express an unfavorable opinion, in contrast to the national figure of 25%. In terms of essential indicators of brand value concerning quality and service, the brand demonstrates greater strength in Québec. Quebeckers are more inclined than Canadians in the rest of the country to assert that the quality of food and coffee has either improved or remained consistent. This sentiment extends to their views on service and pricing as well.
In Québec, about 85% believe Tim Hortons' food and coffee quality has stayed the same or improved, with 10% thinking otherwise, mirroring the percentage for Starbucks.

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Marketers can leverage the insights from the article to enhance their strategies and be more successful at selling products. Here are some key strategies: Marketers can boost sales by:
Highlighting Regional Appeal: Emphasize Tim Hortons' positive reception in Québec for targeted marketing.
Cultural Integration: Craft messages aligning Tim Hortons with Canadian culture.
Localized Strategies: Adapt marketing materials to showcase a commitment to understanding local markets.
Quality and Service Focus: Capitalize on favorable perceptions in Québec for effective marketing.
Competitor Differentiation: Stand out from competitors by addressing concerns and emphasizing unique selling points.
Proactive Concern Addressing: Acknowledge potential challenges and communicate the brand's commitment to customers.
Learn from Past Successes: Apply lessons from strategic adaptations for creative resonance with the local audience.

Article 2 - (Hollywood PQ) What is this article about?
This article explores the influence of celebrities in advertising, comparing the use of Hollywood and Québec celebrities in marketing campaigns. It discusses how major brands, like L'Oréal Paris, have chosen non-Canadian celebrities for Canadian-exclusive products and contrasts this with Québec-based brands, such as Lise Watier and Marcelle, utilizing local celebrities. The article delves into a survey assessing the effectiveness of ads featuring Québec celebrities against those with American celebrities, highlighting the strong performance of Québec endorsers in terms of attention, brand recall, and perceived credibility.

How is Quebec unique in the case of this article?
Quebec stands out in this article due to:
Local Celebrity Culture: The province has a robust home-grown talent pool, fostering a strong local star system through television and gossip media.
Preference for Local Celebrities: Quebecers show equal or stronger interest in local stars compared to Hollywood celebrities, emphasizing the cultural significance of home-grown talent.
Cultural Relevance in Branding: Brands like Lise Watier and Marcelle strategically choose local celebrities, recognizing their cultural relevance and influence within the province.
Effective Local Endorsement: Survey results indicate that Quebec celebrities effectively grab attention, enhance brand recall, and are perceived as credible, highlighting the effectiveness of local endorsement in Quebec's market.

How do other regions in Canada understand the issue your article explains? While the article focuses on Quebec, the broader Canadian context may involve diverse perspectives and approaches to celebrity endorsements, considering the cultural, linguistic, and regional variations across the country. Quebec's approach to celebrity endorsement and marketing strategies may differ from the global norms observed in other regions. To understand how other regions in Canada might interpret the situation, one could consider the following perspectives: Alignment with Regional Preferences: Quebec's focus on local celebrities could be seen as aligning with regional preferences, recognizing the importance of tailoring marketing to unique characteristics.
Global Marketing Trends: Some regions may view global brands favoring non-Canadian celebrities as consistent with international marketing trends, prioritizing a standardized approach. Cultural Sensitivity: Emphasizing local celebrities signals cultural sensitivity, recognizing diverse celebrity landscapes across Canada.

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How can marketers use this article to be more successful at selling products? Marketers can leverage insights from this article to enhance product sales by: Regional Alignment: Tailor strategies to match local preferences and nuances.
Celebrity Selection: Choose endorsers based on regional effectiveness.
Brand Localization: Adapt materials to resonate with unique regional characteristics.
Consumer Understanding: Gain insights into regional preferences for targeted marketing.
Cultural Relevance: Emphasize cultural sensitivity by understanding local contexts.
Effectiveness Assessment: Continuously assess strategies, considering regional variations.

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