SKILLS:

"Because you never get a second chance to make a first impression."

FIRST TIME

• Make eye contact
• Initiate greeting
• Shake hand
• Introduce self by name, ask for name
• Use name & "nice to meet you"

INFORMAL (halls)

• Acknowledge person with eye contact & smile
• Greet by name

FORMAL

• Make eye contact
• Smile
• Formally greet by name
• Shake hand