Duncan Gilman

19 Haiku Decks

Turning Customer Complaints Into Positive Experiences

Turning Customer Complaints Into Positive Experiences

17 Slides42 Views

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Time-Saving Social Media Hacks

Time-Saving Social Media Hacks

11 Slides58 Views

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Get More Out of 140 Characters

Get More Out of 140 Characters

6 Slides45 Views

In May of 2016, Twitter announced changes that would effectively give users back some of the 140 characters that were lost in replies and media attachments. This presentation walks through what to expect in those changes.